1. Who We Are
Evergreen Garden Ltd (“we”, “our”, “us”) is a UK-based gardening and landscaping service provider. We collect and process limited personal data to deliver our services, maintain records, and comply with UK law.
2. What Data We Collect
We may collect:
- Full name, address, phone number, and email
- Contact form submissions
- Job notes, photos of your garden (if shared or taken for service purposes)
- Payment details via secure third-party processors
- IP address and browser user-agent (for analytics or spam detection)
- Cookies related to preferences or site performance
3. How We Collect It
- Directly via online forms, messages, calls, or WhatsApp
- Indirectly via cookies and web analytics (e.g. Google Analytics)
- Automatically via your browser when you visit the site
4. Comments and Media
- If you leave a comment on our site, we collect the comment data, your IP, and browser agent to prevent spam.
- An anonymised hash may be sent to Gravatar to display profile pictures.
- If you upload images, avoid sharing files with embedded GPS/location data.
5. Cookies
We use cookies for:
- Saving user preferences
- Analytics and site performance
- Improving your experience
You can manage cookies through your browser settings. For more, see our [Cookie Policy] (if applicable).
6. Embedded Content
Our site may include embedded videos or images from other websites (e.g. YouTube). These behave as if you visited those sites directly, and may collect data or track interactions.
7. Why We Use Your Data
We use your data to:
- Communicate about bookings and services
- Provide invoices and updates
- Comply with tax or legal obligations
- Prevent fraud or spam
We never sell or rent your personal information.
8. Data Sharing
We may share your data with:
- Payment processors (e.g. Stripe, Square)
- Government authorities if legally required
- Web service providers (e.g. hosting, email)
All partners are GDPR-compliant and only use your data for the agreed purpose.
9. Data Retention
We keep your data:
- As long as necessary for service delivery and accounting
- Up to 6 years to comply with HMRC or legal obligations
10. Your Rights Under UK GDPR
You have the right to:
- Access your data (Subject Access Request)
- Request correction or deletion
- Withdraw consent
- File a complaint with the Information Commissioner’s Office (ICO)
11. Where Your Data Is Sent
Some data (like comments) may be checked by automated spam detection tools. We host our site and store data on GDPR-compliant servers in the UK or EU.